At PatternApothecary, we are dedicated to getting your books to you quickly, securely, and without extra costs. All orders are shipped from the United States with Free Standard Shipping on every purchase — no hidden fees.
📦 Processing Time
Orders are processed and dispatched within 1 business day of purchase.
🌍 Estimated Delivery Times
United States: 2–4 business days
Canada: 3–5 business days
United Kingdom & Australia: 4–7 business days
(Delivery times may vary depending on customs, local postal services, and peak seasons.)
🔎 Tracking
Once your order has shipped, you will receive a confirmation email with tracking details so you can follow your package in real time.
💲 Shipping Fees
Free Standard Shipping on all orders.
No hidden charges or additional costs.
📑 Customs & Import Duties
For international deliveries, customs duties or taxes may apply depending on your country’s regulations. Any applicable fees are the responsibility of the customer.
🚚 Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us at contact@patternapothecary.shop within 7 days of delivery.
For damaged or incorrect items, we may request photos to help us resolve the issue quickly.
🔄 Refunds & Returns
Books may be returned within 30 days of receipt, provided they are in original condition (unused and undamaged).
Return shipping costs are the responsibility of the customer unless the return is due to our error (wrong or damaged item).
Since we offer free shipping, only the return postage will apply if the return is not due to our mistake.
📞 Contact Information
- Phone: +1 (617) 415-1367
- Email: contact@patternapothecary.shop
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)